Our Team

Susan Federico MSN, APN

Susan founded Balanced Health in 2022, after more than 25 years working in the medical field. She received her undergraduate degree from the University of North Carolina and worked as a Registered Nurse in a variety of healthcare settings ranging from neonatal intensive care to the post-anesthesia care unit. Susan went on to receive her graduate degree in 2019 as a Nurse Practitioner from Georgetown University, with a specialty in Women’s Health.

Susan worked as a Nurse Practitioner in the OB/GYN setting before deciding to open her own practice. One of the driving factors that led Susan to specialize in Women’s Health was in interest in improving the quality of life for women across the lifespan through bioidentical hormone replacement therapy and functional wellness. After healing from her own personal health challenges through functional medicine, she completely retrained and became certified in bioidentical hormone replacement for women and men from a functional medicine perspective. Although Susan specializes in Women’s Health, she is also fully trained and certified to improve men’s health by working to optimize testosterone levels.

Because Susan’s passion is to help her patients return to health by finding the root causes of why they don’t feel well, Susan has also trained on the functional wellness principles of hormone balancing, prioritizing gut health, and weight management through metabolic balancing.

Susan also works as a business and clinical mentor for other Nurse Practitioner who are learning how to help their patients through a more holistic functional medicine approach.

Susan’s favorite thing about working with patients at Balanced Health is to watch their joy return as they get back to feeling like themselves again after they’ve been told that they “just have to deal with” the changes that come with hormonal imbalance and decline!

Penelope Jones, INHC

Penelope received her Holistic Nutrition certification from The Institute for Integrative Nutrition where she studied dietary theories,

practical lifestyle management techniques, and innovative coaching methods with some of the world’s top health and wellness experts.  Penelope also has a certification from The Health Coach Institute in Transformational Coaching Techniques, with an emphasis on mastering habit change.

To date she has helped hundreds of people regain energy, shed excess weight and rediscover their health again. Supporting and inspiring people from all walks of life is something Penelope has been committed to for many years. 

Penelope’s favorite thing about working at Balanced Health is to bring her many years of experience to helping people feel amazing by guiding, coaching and inspiring them on their wellness journeys!

Karli Hart, BSN, RN

 Karli is Balanced Health’s newest addition and brings 18 years of nursing experience to  her role with us. Karli received her degree as a Registered Nurse from Helene Fuld School of Nursing, and her BSN from Thomas Edison State University, where she received the Arnold fletcher Award in outstanding academic achievement.

As a highly experienced registered nurse, she has provided care to patients in many different fields of medicine, from oncology to trauma ICO, which gives her a wide range of knowledge and skill.

Karli has always had an interest in holistic health care and has often sought natural sources of healing.  She began her own health journey at Balanced Health under Susan’s care, and after experiencing significant positive improvements to her health, decided to join the Balanced Health team.

Karli’s favorite thing about working at Balanced Health is helping people improve their health in the same dramatic way that she was helped, by addressing the root cause of why people don’t feel well!

Krista Arnold, PCC

Krista comes to Balanced Health with over 20 years of experience in the medical field. She has assisted patients in different medical environments, from fitness to dental arts, but has found that functional wellness is what she loves most. Health and fitness were always a way of life for Krista, but after going through a time of feeling very unwell became frustrated with being told “nothing was wrong” with her and that “everything was normal”.

Krista was able to return to health as a patient at Balanced Health, and because she loved how much better she felt, decided to join our team as our lead patient care coordinator and office manager.

Having the opportunity to assist patients with their health journeys from the very first phone call and watching their transformations back to wellness are Krista’s favorite things about working at Balanced Health! 

Contact Us

Please let us know how we can help you!

Get Started

To get started with our practice we recommend either scheduling a complimentary 15-minute one-on-one discovery call or attending one of our virtual discovery events. During your consultation we will listen to your concerns and give you an overview of our practice philosophy and provide you with education about balancing your hormones. If you feel our practice is the right fit for you, we will send an order for lab work to the lab of your choice and schedule your first in-office visit. During your first in-office visit, we will review your lab results, give our recommendations, and discuss your options for hormone replacement therapy.

We are dedicated to providing you with an individualized plan of care that we are both comfortable with. We will never push you into a decision that you are not ready to make. Our goal is to help you get well and stay well! It is our hope that we can walk along side you during your hormone health journey!